Privacy Policy

SMS Terms & Conditions

 

1. SMS Consent Communication:
Mobile opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

2. Types of SMS Communications:
If clients consent to receive SMS messages, they may receive communications such as:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries

An example SMS message from our team may look something like this: “Hello, this is a reminder of your upcoming appointment with Crescent City Law on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency:
Message frequency may vary. Clients may receive multiple SMS messages per week regarding case status, billing, appointments, etc.

4. Potential Fees for SMS Messaging:
Be aware that standard message and data rates may apply, depending on the recipient’s carrier’s pricing plan. These fees may vary for domestic and international messages.                                                                                                 

5. Opt-In Methods:
Clients may opt in to receive SMS messages via:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form                                                                                                                                

6. Opt-Out Methods:
Clients can opt out at any time by replying “STOP” to any SMS message. Alternatively, they can contact Crescent City Law directly to be removed from the messaging list.                                                                                                          

7. Help:
If clients are experiencing issues, they can reply with “HELP” or can call our team for direct assistance.